You can email us at support@avoralis.com where our customer service team will be happy to help you with whatever you need!

At the moment we only ship to Australia! If you want to make a special inquiry e-mail us at support@avoralis.com

Some of our products are stored and shipped from within Australia, while others are shipped from our warehouse in China. Where your order is shipped from depends on stock levels and demand at the time. To be fully transparent, our products are not made in Australia—they are typically manufactured in China. This allows us to offer you high-quality items at the best possible prices.

We accept all major payment methods, including credit cards, PayPal, Google Pay, Apple Pay, and any other options listed on our product pages.

We strive to process orders as quickly as possible, so any changes or cancellations must be requested within 15 minutes of placing your order. After this time, orders are automatically processed, and requests for changes will no longer be accepted. However, once you receive your order, you can return it for a full refund.